Set up Vani MCP in Claude
Before you begin, you need:
- A Vani account.
- Access to the Vani team, Space, or Zone you want the AI assistant to work with.
- A Claude plan that supports connectors.
- The Vani MCP server URL for your Vani data center.
Vani MCP server URLs
Use the URL that matches the Vani data center where your account and data are hosted.
- US
https://app.vanihq.com/mcp - Europe
https://app.vanihq.eu/mcp - India
https://app.vanihq.in/mcp - Australia
https://app.vanihq.com.au/mcp - Canada
https://app.vanihq.ca/mcp - Saudi Arabia
https://app.vanihq.sa/mcp - United Arab Emirates
https://app.vanihq.ae/mcp
Your Vani account and data must be in the same data center as the MCP server URL you use.
Enable external AI connections in Vani
Before connecting Vani MCP to Claude, make sure the required external AI connection settings are enabled in your Vani account.
- In Settings > Integrations, make sure Allow people to connect to external GPTs or AI platforms is turned on. If it is turned off, an admin can enable it.
- In the same section, under Manage user access, make sure external AI access is enabled for your user account. If it is disabled, an admin can enable it for you.
- In your Vani Preferences, make sure Allow external AI connections is turned on. You can enable this setting yourself.
If any of these settings are disabled, Claude may not be able to access Vani through MCP.
Option A: Set up from Claude Marketplace
- Open Claude and go to Customize.
- Open Connectors, then select Discover.
- Search for Vani by Zoho and select it.
- Click Connect to Claude.
- Select the region where your Vani account is hosted.
- Click Connect.
- Complete the Zoho Accounts consent when prompted.
- Once connected, start a new chat and click the + icon.
- Open Connectors and make sure Vani by Zoho is enabled.
Option B: Set up as a custom connector in Claude
Use this method if you want to connect directly using the Vani MCP server URL for your data center.
- Open Claude and go to Customize.
- Open Connectors.
- Click + or Add connector.
- Select Add custom connector.
- Enter the Vani MCP server URL for your data center.
Leave OAuth Client ID and OAuth Client Secret under Advanced settings blank. Vani MCP handles authentication automatically. - Click Add.
- Click Connect to authenticate.
- When prompted on the Zoho Accounts page, click Accept.
- Vani MCP is now connected to your Claude account. Start a new chat and click the + icon to verify the connection.
If you're on the Vani Business plan, contact your admin to enable the Vani MCP connector.
What happens during sign-in
When you connect Vani MCP, Claude starts a secure OAuth sign-in flow.
You do not need to:
- Create an API key.
- Paste an access token.
- Create a client secret.
Claude does not receive your Vani password.
After you approve access, Claude receives permission to call Vani MCP tools on your behalf. Vani validates each request using your Vani account and your Vani permissions.